Quality Assurance Manager

DesPlaines, Illinois

Employment Type:
Direct
Date Added:
March 06, 2015

Palace Gate Corporation is currently seeking a Quality Assurance Manager for our premier client. This is a full time, direct-hire opportunity in DesPlaines, IL.

Description:

The Quality Assurance team provides comprehensive test coverage —everything from functionality to large-scale performance testing. Spanning different technologies, from web-based client-facing applications, to legacy desktop apps. The Quality Assurance Manager will ensure that each system works, performs and integrates with other systems to provide the best platform for our client and their customers.

The QA Manager will provide general leadership, direction and technical guidance to the QA staff in the analysis, design, testing and deployment of all internal and external systems. The Quality Assurance Manager will oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. The QA Manager will maintain ultimate responsibility for assuming that all products are defect free and compliant with technical specifications. He/she will act as key point of contact for all QA aspects of releases, providing QA Services and coordinating QA resources internally and externally. The Quality Assurance Manager will help ensure we attract and train top QA talent and to build a top-performing QA Team. Given the challenge to learn and enhance your technical skills you will be actively participating in design and implementation of QA automation & Performance Testing initiatives.

Responsibilities:

Supervisory and Technical Guidance

  • Provides necessary definition, development and deployment of the Wheels product quality assurance strategy, addressing all phases of product development
  • Directly supervises Quality Assurance Team Lead, Quality Assurance Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities
  • Manages department and overall expectations pertaining to setting accurate schedules, costs and resources
  • Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule
  • Sets a high bar for performance
  • Works with peers in the technology leadership team to coordinate activities and solve issues as they arise

Process Management

  • Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
  • Provides effective communication regarding issues, objectives, initiatives and performance to plan
  • Works with Project Managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation

Project Management

  • Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
  • Provides effective communication regarding issues, objectives, initiatives and performance to plan
  • Works with Project Managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation
  • Responsible and accountable of flagging the timing of interdepartmental deliverables and the quality of their output
  • Manages and responds to Software Quality Assurance issues with related groups such as Development, Database, Integration, and Customer Support.
  • Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments
  • Establish and maintain policy for documentation for all QA deliverables

Qualifications:

  • Bachelor’s degree in Computer Science related Software Engineering, or equivalent

Education:

  • Minimum 8+overall hands on software engineering testing experience using QA tools and techniques, bug tracking systems, test design and execution
  • Minimum of 3+ years of experience in a managerial role
  • Extensive experience testing Web and Client Server base applications
  • Strong experience writing complex SQL queries and understanding stored procedures
  • Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
  • Excellent problem solving, interpersonal communication and project management skills a must
  • Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
  • Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability
  • Strong understanding of different software development life cycles (waterfall, iterative, Agile) and contemporary software quality assurance processes
  • Must have experience in managing and working with offshore teams
  • Must be extremely detail-oriented with respect to documentation and communication.
  • Solid Hands-on experience creating and executing test scripts using automation tools such as QTP, Selenium
  • Hands-on Experience with Performance Testing Tools such as Load Runner

Desired Skills:

  • Experience in White box testing
  • Experience or Understanding of HTML/CSS, JavaScript
  • Experience with object-oriented languages like C, C#, or Java
  • Strong QA leadership experience
  • Experience working with onsite offshore models

Qualified candidates may send their resume to: bari@palacegatecorp.com

Palace Gate Corporation is an information technology consulting and full-time placement firm that is committed to the success of our clients and our talented placements alike. Palace Gate is consistent in matching the right people with right opportunity. Our company approach is simple: understand our clients’ requirements, business needs and cultures in order to quickly identify the best resources to meet those needs and achieve business success. Palace Gate Corporation offers full medical and dental insurance, 401K, as well as weekly direct deposit.

For more information or to view all our open jobs please visit www.PalaceGateCorp.com